Shipping & Returns

Shipping in the UK

I ship all my orders via a tracked courier. Usually DPD/Hermes/UPS. This gives me peace of mind that your work of art is in safe hands and arrives with you in good time. Some large pieces, like pots, are too fragile and bulky to ship easily. For these pieces, I prefer to make separate arrangments and discuss the options with you directly. Please see the individual product pages for pieces where this applies.

Shipping to Europe

As you’ll all know - the UK sadly decided to leave the European Union. This has had a huge impact on tiny businesses like mine. Shipping costs and transit times to customers in the EU has increased significantly. In addition to that, customers in the EU may have to pay taxes to receive goods from the UK.

If you are in the EU and would like to order from me, please be aware of the costs associated with ordering from small businesses in the UK. You can send me a message and I will be happy to look at the cost of shipping for you - however, please check what your country may charge for importing goods.

Rest of the world

If you are based in other parts of the world - similarly to all other customers based outside of the UK, you can message me and I will be happy to have a look into shipping for you.

Returns

I hope that you will love your artwork as much as I do, and that you’ll enjoy it for many, many years to come. I only offer a piece for sale if I am happy and excited about it myself. I pack everything carefully and use couriers who I trust to make sure your artwork gets to you safely and perfect. If for any reason, you’re experiencing an issue with something you’ve bought from me, please get in touch within 21 days and I will do my best to find a solution with you.